100% DONE-FOR-YOU
ONLINE REPUTATION MANAGEMENT
Effortlessly generate new 5-star reviews, manage local citations and gain a holistic view of your brand health in one convenient reputation management software solution.
Trusted by Franchises and National Brands
GET FREE DEMO
Get More 5-Star Reviews, Earn More Online Trust
Discover firsthand how our automated reputation management solutions and dedicated support team can help your business.
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Reputation Management Made Easy
Struggling to leverage positive online reviews, engage with customers and proactively manage your online reputation?
Thrive Local’s all-in-one reputation management software solutions for local businesses take care of everything for you:
- Online Review Monitoring
- Review Acquisition
- Citation Management
- Survey Management
- Employee Review Management
- Review Response
With real-time alerts and AI-powered online review responses, our online reputation software allows you to focus on what truly matters – delivering exceptional products and services to your customers.
A Reputation Management Company That Delivers
Proven Solutions, Profitable Outcomes
At Thrive Local, we take a strategic approach to reputation management, tailoring our solutions to tackle each client’s unique challenges head-on.
Get inspired by these client success stories and gain insights into how we can help elevate your brand’s credibility.
VEXUS FIBER
+1/3K%
New Reviews
4.6
Average Star Rating
Vexus Fiber came to Thrive Local to boost its Google review scores and volume. Our automated reputation management solution and hands-on campaign management resulted in a whopping 1,300% increase in Google reviews. Additionally, the client’s review score went from 2 stars to 4.6/5
TAXRISE
+1/36K%
New Reviews
+8.7K
New Reviews in 2 Years
TaxRise needed Thrive Local’s expertise to generate more reviews and improve its review monitoring and reporting process. Within only two years of the partnership, Thrive Local generated over 8,700 new reviews. The client went from less than 700 reviews to over 9,000 – an impressive 1,360% increase!
ARIZONA COLON AND RECTAL CENTER
+111
Reviews
+336%
Increase
Dr. Tafadzwa Makarawo of Arizona Colon and Rectal Center started with only 33 online reviews. Since taking over the client’s reputation management campaign, Thrive has helped the physician generate 111 new reviews and maintain a perfect 5-star rating. That is a staggering 336% increase!
Speaking of Online Reviews: Hear From Our Delighted Clients
Join the ranks of successful businesses that trust Thrive Local to help them succeed in their local markets.
“Very pleased with the team at Thrive Local. The team took the time to understand our business model and the nuances of what we do. Professional and courteous. The finished product was outstanding and ongoing support is excellent.”
— Phil Heckendorn,
COO of American
Radiology Associates
“I am a huge fan of the Thrive Local product. It is easy and intuitive for our guests to use, and we have seen a high response rate to prove it. Tim and his support team have been very responsive and helpful – even with our challenging requests. I highly recommend this product and support team to anyone looking to generate organic Google reviews.”
— Ann Wood,
Marketing Director of Multi-
Location Vacation Rental
Management Company
“Tim and his team are extremely helpful in providing great customer service and helping us set up our account. We would recommend this great company to any business wanting to enhance their reviews and service their customers to the fullest.”
— Cody Saliture,
Owner of Texas Pool
Professionals
All-in-One Online Reputation Management Software
Intuitive Platform. Comprehensive Features. Actionable Insights
Review Acquisition
Solicit automated Google reviews and feedback via SMS, QR codes, emails or API automation. Using our online review management software, you can send review requests to up to 50 emails all at once and/or request online reviews via custom landing pages
Real-Time Email and SMS Alerts
Stay informed about new Google reviews and mentions across the web with our real-time email and SMS alerts. Our AI-powered online review software provides instant notifications for new reviews, keyword mentions, review logs and activity trends.
Custom Review Widget
Display your best online reviews and ratings on your website with our customizable reviews widget. Choose from different display options – testimonial carousel, location review feed, star snapshot – and tailor the Google reviews widget to match your branding.
Review Response Tool
Provide review responses quickly and keep your message on brand. Our online review management software lets you personalize your responses or leverage the auto-response feature. We use AI to respond promptly using one of your custom response templates.
First-Party Review Import
Import historical first-party online reviews into our online review software and gain a comprehensive view of your reputation over time. This powerful reputation management tool allows you to consolidate feedback from various sources and track trends.
Location Customization
Does your business serve multiple locations? Scale and tailor your review generation strategy for each location using our online reputation management software. You can create and assign themes with specific colors, logos, headers and buttons to each group.
Review Response Tool
Provide review responses quickly and keep your message on brand. Our online review management software lets you personalize your responses or leverage the auto-response feature. We use AI to respond promptly using one of your custom response templates.
First-Party Review Import
Import historical first-party online reviews into our online review software and gain a comprehensive view of your reputation over time. This powerful reputation management tool allows you to consolidate feedback from various sources and track trends.
Location Customization
Does your business serve multiple locations? Scale and tailor your review generation strategy for each location using our online reputation management software. You can create and assign themes with specific colors, logos, headers and buttons to each group.
Local Citations
Manage your listings across top directories like Google, Facebook and Yelp in one place. Thrive Local is one of the few online reputation management tools that allow you to update your directory information on the platform and automatically implement the changes across multiple directories.
Microsurveys
Gather valuable feedback from your customers with microsurveys. Beyond online review management, Thrive Local’s online reputation monitoring software allows you to collect insights on specific aspects of your customer experience to inform business decisions.
Competitor Intelligence
Leverage the best online reputation management software to see how you stack up against competitors on review sites. Thrive Local’s competitor brand tracking feature allows you to identify areas that the competition excels in and areas. These insights let you build focused strategies.
Keywords Dashboard
Our online reputation software analyzes customer sentiment at the local, regional and brand levels to identify keywords that frequently appear in Google reviews. This ORM feature helps you better understand the customer experience and unlock opportunities to improve operations.
Performance Score
Get a holistic view of your brand’s performance with our automated review software’s performance score feature. The performance score displayed on the reputation management software dashboard is an aggregate of your average rating, number of online reviews, response rate and response efficiency, among others.
Visual Reports
Access detailed reports to track the progress of your reputation management campaign and analyze trends. Our online reputation software creates reports across four key metrics: average rating, review volume, response rate and average response time. Reports are available as downloadable PDFs.
Get Started in 3 Easy Steps:
With no setup or integration fees, getting started with Thrive Local’s reputation management service is a breeze.
Sign up for your onboarding call.
Get your API integration set up.
Get more 5-star reviews and manage your local citations at scale.
How Can Thrive Local Help Your Online Reputation?
Wondering where you stack up against other businesses in your industry? Discover your position instantly with our quick, local SEO audit that is free to use. This gives you an overall score that analyzes three key areas of your business
1
How Your Business Appears on Key OnlineDirectories
We’ll tell you what percentage of your business information is accurate on online directories as it relates to your business name, address and phone number.
2
How Your Business Ranks Versus Competitors for Local Keywords
We’ll let you know how your business ranks in Google Search results among local competitors when somebody searches for a specific keyword.
3
How Strong is Your Business’s Online Reputation?
We’ll tell you what percentage of your online customers have a positive sentiment about your business and how your Google reviews compare to your competitors for quality and quantity.